Client Management
Client management encompasses the skills needed to build and maintain professional relationships with customers, understand their business needs, set realistic expectations, and ensure successful project delivery. It involves communication, negotiation, requirements gathering, and the ability to translate technical concepts for non-technical stakeholders. At ORKA Solutions, this included educating clients about technology capabilities, conducting on-site consultations to understand business operations, and managing diverse client relationships across multiple industries.
Early freelance and consulting work
Managing 15 client relationships at ORKA Solutions
Key Achievements
- ✓Managed relationships with 15 clients across e-commerce, ERP, and print-on-demand industries
- ✓Conducted on-site consulting including multi-day factory visits to understand client operations
- ✓Navigated challenges of client education in emerging technology markets
- ✓Translated complex technical solutions into business value for non-technical stakeholders
Full custom ERP system digitally transforming pen-and-paper hypermarket chain with 7-8 branches
Comprehensive Odoo-based ERP system for wood manufacturing factory with on-site consulting
Cross-platform print-on-demand service with PWA offline support and innovative QR-based file upload flow
Comprehensive ERP system for cosmetics retail store operations built on Odoo with custom plugins and e-commerce integration